It is not essential to be registered in our system to be able to place bets, although it is highly recommended.
When registering as a User, make sure that all your information is correct; this way we will avoid errors in the sending of information that we are going to carry out in relation to your bets.
As simple as adding to the cart your bets to games or your chosen Lottery tenths.
From your computer or from your mobile phone.
All orders can be paid with the available balance of your virtual account, with your credit card or by bank transfer; No fees or expenses of any kind.
-Buy National Lottery: Thursday, Saturday, Christmas Lottery and Child's Lottery
In the National Lottery section select a lottery; Choose your number and the number of tenths you want and add it to your shopping cart.
-To play EuroMillions, Primitiva, Bonoloto, Gordo de la Primitiva, Quiniela and Quinigol
Access the corresponding game and place your bets: you can mark the numbers that you prefer or you can choose the 'random' option. The electronic ticket also offers advanced options such as access to quick plays, set up tickets, select reduced plays and consult statistics.
Press the 'Validate Bet' button when finished, and your bets will be added to your shopping cart.
-Confirm your purchase
At any time you can add as many items as you want as well as remove / delete them from the cart. When you have finished, you will be asked to indicate the form you wish to pay for your order (user account, credit card or bank transfer), and also to indicate the shipping method, in case of tenths of the National Lottery (deposit, collection in the store or delivery by courier.
Finally, if you are not registered, you will be asked for your personal information in order to confirm the validation of your order, communicate the results of your bets, etc.
-PEDIDOS.- El horario para recepción y validación de pedidos de cada día de la semana es el siguiente:
LUNES, MARTES, JUEVES y VIERNES: Desde las 10:00h. hasta las 20:20h.
MIERCOLES y SABADO: Desde las 10:00h. hasta las 20:50h.
Los pedidos que se reciban pasada la hora de cierre indicada de cada día se validarán al día siguiente.
En el caso de pedidos realizados los Sábados después del horario de cierre y los que se realicen a cualquier hora del Domingo se validarán a las 10:00h del Lunes siguiente.
Muy Importante: La 13 de Toledo S.L., titular de esta web loteriadetoledo.es, no asume responsabilidad alguna por daños, perjuicios, pérdidas y/o reclamaciones de cualquier tipo en el caso de que se realice algún pedido fuera de las horas de cierre del sorteo citadas anteriormente y que por ello no se haya podido validar por estar fuera de tiempo para hacerlo.
-CONFIRMACIONES: Una vez validadas las apuestas, Vd. recibirá un e-mail de confirmación de validación. En el caso de que no lo recibiese antes del sorteo nos lo deberá reclamar urgentemente.
We offer you 3 alternatives to pay your bets:
1.- Charge in your user account: This option will be chosen when you have sufficient balance in your virtual account. All operations collected from your balance will be reflected in 'My Movements' and you will have control of your entries and exits. You can enter a balance in your virtual account when you want it already by credit card, bank transfer and you can also do it in person at our own Administration. The payments made with this system are for immediate collection, so the order will be automatically validated.
2.- Credit Card: This payment system has all the security and confidentiality measures provided by the CaixaBank secure payment gateway. No tarjeta MASTERCARD. In this case also the payment / collection is immediate, so the order will be automatically validated.
3.- Bank Transfer, in the following account:
Entity: CaixaBank
Account Number (IBAN): ES71 2100 5997 5413 0015 0389
Owner: La Trece de Toledo, S.L.
With this method of payment the payment is not immediate (it may take between 24 and 48 hours), so that until we see the money entered in the account we will not validate the order, a question that you should take into account and provide for that your bets can be validated before the draw date they wish to play.
4.- BIZUM
The physical tickets of bets to the games that we call 'active' (Primitiva, Bonoloto, EuroMillions, Gordo de la Primitiva, Quiniela and Quinigol) are never sent to the client: they are deposited in our premises of the Lotteries Administration, although the Client will always have the necessary proof of his property.
For the tenths of the National Lottery you have three alternatives: you can leave them in deposit, as well as the 'active' game tickets (without any cost); You can choose to pick them up at our Administration (also free of charge); or that we send it to the postal address that we communicate, and that we will carry out by urgent transport for greater security and speed; the delivery time is between 24 and 48 hours and the customer must pay for the shipping cost, which is € 7.50 if it is anywhere in the peninsula or Balearic Islands, and € 12.50 if the shipment is at Canary Islands.
The tickets and / or tenths that are left in deposit are duly guarded in the Safe Box that we have in our premises of the Administration.
The results will be communicated each day following the celebration of the draws. If any of your bets have been awarded and you are registered as a user, the amount of the prize will be automatically credited to your user account. When you want to withdraw the balance you can do it by choosing the option 'Collect' and indicate a bank account number, always in your name; we will enter it at no cost.
For prizes in tickets or tenths over € 2,000 the current legislation will apply, which implies the need to go with the ticket or the tenth to collect it from the Bank after identification by our part of the owner-owner of the ticket or tenth; hence the importance of the veracity of your user data.
-The customer agrees to make the payment of their purchases in advance.
-Once your purchases are validated, no refunds will be accepted.
-In the case of payment by transfer, the income in the account will be the confirmation of the order.
-Transfers must be effective at least 24 hours before the draw in the case of National Lottery and have chosen to leave the tenths on deposit or pick them up at the store. In the case of having chosen the shipment by courier of the tenths, the transfer must be effective at least 8 days before the draw. Otherwise, the order will be canceled.
-In the event that you choose the delivery by courier of the National Lottery tenths, you must take charge of the 7.50 Euros of the cost of the service of the shipment if it is to the peninsula and / or Balearic Islands and € 12.50 if it is to the Canary Islands.
The confirmation of the order on your part assumes that you accept these conditions.
What is the User Account?
It is a virtual, personal account of each user, where you can make all income transactions and / or payments when you use this online portal. That is, it is a virtual place where you can enter your money to place your bets.
How do I recharge my User Balance?
Once you have registered as a user our system, simply indicate in a simple way the amount to be reloaded in the tab 'enter balance'. This process will take you to your 'virtual shopping cart' where you can perform the recharge operation by credit card or transfer.
Can I have my User Balance?
Without any problem: Our system will allow you to make a download from your Available Balance of User to the account that you indicate to us by means of transfer that we will do to you without any type of expenses for you.
What does it mean to pay me a bet?
Subscribing to a bet is an automatic method whereby you indicate us to make a certain bet for future weeks, and our system will execute that order and you can not worry about doing it; a very used and very comfortable way to bet ...
How do I avoid getting lost and running out of balance so I do not lose my bet?
At all times, our system will keep you informed of the status of your User Balance through your portal user account.
As a security measure, so that your bet is always made in the correct term, the system will make communications by email informing you of its situation. For example, if you place bets for the next 5 weeks, we will let you know in week 4 as a reminder to prevent your bet from being placed.
We use a Secure Server Certificate to securely authenticate the server on the Internet and allow users to create a secure encrypted connection using the SSL cryptographic protocol, which allows creating a secure encrypted connection. From the moment of connection, the data sent to our website and from it are protected so that other people can not access them from the Internet.
In any case, we never have access to or store any data from credit cards or bank accounts of customers. All payment data are managed directly between the client and the banking entities through the CES platform (Secure Electronic Commerce) of the banks with which it operates under the international protocols Verified by Visa, which provides high security and protection in payments. For all these reasons, we do not have access, at any time, to the credit card information of customers who use this payment system.
When a payment is made with an external card to the bank with which it is operating (in our case CaixaBank), the payment gateway is put in direct contact with the issuing bank to authenticate the transaction; In this way, only the owner of the card can operate with your card in our store.
If you can not operate your card in Secure Electronic Commerce (CES), contact your bank or access the bank's website to be authorized to use your card in CES. Once authorized, you can use your card for online purchases with full security guarantees.
-Available in the 'Contact' section of the home screen-
-Available in the 'Contact' section of the home screen-
-Available in the 'Contact' section of the home screen-
-Available in the 'Contact' section of the home screen-